Homepage » Reman Pumps/Motors » Core Return Instructions

Remanufactured Pumps and Motors

Core Return Instructions

Below is a list of instructions for returning your core to us. We've strived to make this a simple and efficient process - ensuring you get your machine back up and going, your new component and your core credit as quickly as possible.

Core must be returned complete and assembled in HRD’s original shipping crate within 30 days for HRD to review for core credit. Cores received not in their original container or after 30 days will be subject to a deduction from the core credit.

Drain all excess oil out of core component prior to shipment.
Complete the provided FedEx Freight bill of lading.
Call FedEx Freight (866) 393-4585 to schedule a pick up.
Please have the core returned to our Core Processing Warehouse. The address to send the core to is:

Core Processing Warehouse
701 North Levee Road
Puyallup, WA 98371

Once we receive the core it will be inspected by our mechanics and if approved, the credit process will start. It can take up to two weeks to get the actual credit memo sent out in the mail.

Cores must be returned using FedEx Freight. Use of any other carrier without prior approval from Hydraulic Repair and Design may result in back freight charges.

General Core Criteria

In order to be considered for core credit, the core component must be re-buildable at a reasonable cost. Cracked or damaged main housings, cover plates, sealing surfaces, regulators or controllers will result in a partial or complete core deduction dependant upon severity of damage.